Last updated: April 17, 2026

1. Introduction

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and when you use our services. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We may collect information in the following categories:

• Account information (such as name, company name, email address, phone number, billing address).
• Billing and transaction information (such as invoice details and payment status). Payment card data is typically processed by our payment providers and not stored by us.
• Service-related data (such as products/services purchased, domain names, and support history).
• Technical data (such as IP address, browser type, device information, pages visited, and timestamps).
• Support communications (such as messages and attachments you send when contacting support).

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services.
• Process orders, invoices, payments, and refunds (where applicable).
• Communicate with you regarding your account, orders, and support requests.
• Improve website functionality, security, and user experience.
• Prevent fraud, abuse, and unauthorized access.
• Comply with legal obligations.

4. Cookies and Tracking

We may use cookies and similar technologies to help operate the website, remember your preferences, and understand how the site is used. You can control cookies through your browser settings.

5. Legal Bases (If Applicable)

Where required by law (for example, GDPR), we process personal data based on one or more of the following: consent, contract necessity, legitimate interests, and legal obligations.

6. How We Share Information

We may share your information with:

• Service providers (such as payment processors, email delivery providers, analytics providers) who perform services on our behalf.
• Domain registries and related partners when you register, renew, or transfer a domain.
• Legal authorities if required to comply with law, court orders, or lawful requests.
• Business transfers in connection with a merger, acquisition, or asset sale.

7. Data Retention

We retain personal information only for as long as necessary to provide services and meet legal, accounting, or reporting obligations. When information is no longer required, we take reasonable steps to delete or anonymize it.

8. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

9. Your Rights

Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, delete, or restrict processing. To exercise your rights, please contact us.

10. Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us through the support ticket system.